Boost Call Compliance and Speed Up Training
Guide new and veteran agents with conversational workflows that help them reach the next best action.
Trusted by companies that drive higher customer satisfaction
Built for contact centers of all kinds
Zingtree’s customers stretch across a wide variety of organizations and departments.
- Insurance
- Healthcare
- Consumer goods
- Retail
- Professional services
- BPO call centers
How Zingtree helps
Contact center software that delivers a quality experience for customers.
Level-up your entire team
Make every agent behave like your best agent regardless of their tenure. Create conversational workflows that guide your employees through complex conversations.
Train new agents in a flash
Get agents up-to-speed weeks faster by taking the guesswork out of knowing what to say. That means a quicker return on investment and less handholding from veteran agents.
Deflect incoming tickets
Help customers answer their own questions. You can make externally-facing flows that go on your website so customers can help themselves without picking up the phone.
One tech company achieved 90% call compliance with Zingtree, up from 50%.
Multiple ways to help your contact center
Our products are highly flexible, suited for inbound and outbound contact centers alike.
Provide your agents with bite-sized information for each step of the customer interaction. Auto-pull in data from your systems of record.
Train new hires on the proper procedure & messaging. Newbies will quickly become as good as tenured staff.
Customer testimonials
“Zingtree guides our consultants to the next-best conversation. Compared to what we were doing before, we’ve avoided $30-40k on implementation, and can turn conversations off and spin up new ones at no cost.”
Want to see Zingtree in action?
Two ways you can learn more today.
Get started for free
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Request a demo
Schedule time with our team to get a full breakdown of everything Zingtree can do. Recommended for medium-to-large organizations.